The Challenge:
- To increase revenues ENO began renting its home, the London Coliseum
- The brand lock-up linking the opera company and the venue began to alienate Opera supporters and commercial producers alike
- The London Coliseum needed a brand identify that would reflect its dual purpose: the largest theatre in the West End for visiting productions and the home of English National Opera
Solution and Delivery
- Led a collaborative process for creating the theatre’s individual brand elements
- Initiated cross organisational workshops to develop the brand essence for the venue – The house of imagination
- Coordinated development of brief for retained agency Rose Design
- Developed integrated tone of voice guidelines for ENO and the London Coliseum for internal stakeholders and customer interactions
- Developed a brand that could happily demonstrate its personality to audiences attending both opera and commercial musicals.
- Managed the development of the brand’s visual identity and integration into visual elements associated with ENO.
- Colourways developed from theatre’s foyer mosaic and a brand font complementary to ENO’s
Outcome
Separate branded London Coliseum website
New brand identity rolled out across the organisation
Full brand guidelines for internal and external use
ensured consistent use of brand across all assets
Brand Applications developed
Uniforms, accreditation badges, ticket wallets, tickets, e-tickets, theatre signage, furniture and merchandise